FAQs

  • Yes! I am open to commissions on a case-by-case basis. I will accept almost all commissions that align with my art practice and values. Visit the Commissions page to inquire. 

  • Average ship time is 3-5 days. I primarily ship with USPS, but can ship via UPS or Fedex upon request. Extra charges may incur with these carriers.

  • Yes! If you live within Minneapolis / St. Paul, I am happy to arrange a local pick up or local delivery upon request. Please reach out to me at studiopinedo@gmail.com to request.

  • All sales are final. If you need further assistance with a piece or tufted rug, please reach out to me at studiopinedo@gmail.com to inquire further. 

  • To clean your tufted rug, spot clean as needed with gentle, non-toxic rug cleaner and water. Do not use bleach infused cleaners! Vacuum your rug as needed for a full refresh of the rug. Unfortunately, tufted rugs are NOT machine washable. To avoid damage of your rug, do not machine wash or dry.